Joining our marketplace is a straightforward process. Simply share your compelling story, showcase your products with captivating images, personalize your calendar to indicate your availability, configure payment settings, and you’ll be all set to get started! For a detailed, step-by-step guide on how to join and set up your store, please click here.

Certainly! Our marketplace serves as a platform that facilitates connections between you and potential customers. It provides an easy and efficient way for customers to find and connect with bakers like yourself. Through our platform, customers can browse through listings, view your offerings, and place orders directly with you. It’s all about creating a seamless and convenient experience for both parties involved.

Bakers can showcase their work, display their specialties, and provide important details such as pricing and availability. Customers, on the other hand, can browse through these profiles, view previous work, and communicate their specific requirements to the bakers. This ensures that both parties have a clear understanding of expectations and can connect effectively. We believe that transparency and open communication are key to building successful relationships between bakers and customers.

We understand that life can get busy, and as a baker, you may have days where you are already fully booked or have personal engagements. That’s why our marketplace is designed to give you full control over your availability. With our calendar feature, you can easily block off specific dates or time slots when you are not available to take orders. This way, customers will only be able to select dates and times that align with your schedule. We believe in empowering you to manage your business effectively while still catering to your personal commitments. Your availability and flexibility are important to us, and we strive to provide a platform that supports your needs.

We completely understand and value the importance of delivery in the baking business. We want both bakers and customers to have full ownership and control over this aspect of their orders. As a baker, you have the flexibility to determine the delivery options that work best for you and your customers. Whether you offer pickup or local delivery within a certain radius or both (paid or free), you can clearly communicate these options to your customers. This ensures transparency and allows customers to choose the most convenient delivery method for them. We believe that by giving bakers the ability to customize their delivery options, we can create a seamless and satisfying experience for both parties involved.

There is no limit on the number of products you can offer as a baker. We encourage you to showcase your wide range of delicious baked goods and provide customers with a variety of choices. Whether it’s cakes, pastries, cookies, or anything, you can offer as many products as you wish to meet the diverse tastes and preferences of your customers. Our platform is designed to support and showcase your extensive product offerings, helping you attract more customers and grow your business. So, feel free to let your creativity shine and offer as many delightful treats as you desire.

Our marketplace provides a secure and convenient way for handling payments and transactions. When a customer places an order with you, they will have the option to make payment directly through our platform. We utilize trusted payment gateways to ensure the safety of transactions.

Once a payment is made, the funds will be securely held until the order is successfully delivered or picked up by the customer. This system helps protect both you as the baker and the customer, ensuring a smooth and reliable payment process.

Once the transaction is completed, you will receive the payment directly into your designated account. We strive to make the payment process as seamless as possible, allowing you to focus on what you do best – baking delicious treats!

Absolutely! You have the freedom to customize your profile and showcase your bakery and products in a way that best represents your brand. Our marketplace provides various features and tools to help you create an appealing and personalized profile. You can start by uploading high-quality images of your bakery, products, and any other relevant visuals that highlight your unique offerings. Additionally, you can write a compelling and informative description about your bakery. Remember, your profile serves as a digital representation of your bakery, so it’s important to make it visually appealing and engaging.

Our platform supports both kinds of products – signature creations and also custom creations with unique flavors, designs, shapes, etc. We understand that customization may not be supported by every baker, and that’s why it is your choice to specify this.

Furthermore, being transparent about the dietary restrictions you are able to cater to is incredibly valuable for customers with specific dietary needs. By providing this information, you can attract those who are seeking baked goods that align with their dietary requirements, whether it’s egg-less, gluten-free or Keto or any other dietary restriction. It’s also helpful to mention if there are any additional charges for accommodating these dietary restrictions, ensuring that customers are aware of any potential extra costs upfront. By offering clear and specific information about customization options and dietary restrictions, you create a more seamless ordering experience for your customers. They can confidently choose from your menu knowing what options are available to them and how it aligns with their preferences.

At The Custom Bake, we prioritize customer satisfaction and trust. To ensure a positive experience for both bakers and customers, we have implemented several measures:

1. Verified Reviews: We encourage customers to leave reviews after their purchase. These reviews are verified to ensure authenticity and provide valuable feedback for both bakers and potential customers.
2. Ratings and Feedback: Customers have the option to rate their experience and provide feedback on the quality of products and service received. This helps to maintain transparency and accountability.
3. Communication Channels: We provide reliable communication channels for customers to reach out to bakers directly with any questions, concerns, or special requests. This fosters open dialogue and allows for personalized interactions.
4. Secure Transactions: We prioritize the security of transactions on our platform. We utilize trusted payment gateways and employ encryption technologies to safeguard sensitive information and ensure secure transactions.
5. Baker Profiles: Each baker on our platform has a comprehensive profile that showcases their specialties, certifications, and any relevant information that helps build trust with customers.
6. Quality Control: We continuously monitor and evaluate the performance of bakers on our platform to maintain high standards of quality and consistency. Bakers who consistently receive positive reviews and demonstrate exceptional customer service are recognized and promoted.

These measures are in place to create a trustworthy and reliable platform for both bakers and customers. We strive to ensure that every customer has a satisfactory experience and feels confident in their decision to choose a baker on The Custom Bake. If you have any further questions or concerns regarding customer satisfaction and trust, please feel free to let us know. We are committed to providing a secure and enjoyable experience for all users of our platform.

Absolutely! At The Custom Bake, we provide a platform that allows customers to leave reviews and ratings for the bakers. This feature is designed to help build trust and provide valuable feedback for both bakers and potential customers.

Once a customer has made a purchase from your bakery through our platform, they will have the option to leave a review and rate their experience. These reviews and ratings will be visible on your bakery profile, allowing other customers to see the feedback and make informed decisions.

We encourage you to actively engage with customer reviews and ratings by responding to them. This demonstrates your commitment to customer satisfaction and shows potential customers that you value their feedback.

Yes, there are fees and commissions associated with using The Custom Bake marketplace. As a platform that connects bakers with customers, we charge a small commission on each transaction to cover the costs of maintaining and operating the platform. The specific fees and commissions may vary depending on the nature of the transaction and the region in which you operate. However, rest assured that we strive to keep these fees competitive and transparent.

Bakers can choose our subscription model from monthly, semi annually or annually renewing subscriptions. By offering a subscription-based listing, The Custom Bake platform demonstrates its commitment to supporting bakers and providing them with a cost-effective solution to showcase their products and reach a wider customer base.

As a limited time promotion, you can list now for Free for a three month period!

Updating your product offerings or making changes to your profile on The Custom Bake platform is a straightforward process. Here are the steps you can follow:

1. Log in to your account: Visit the platform’s website and log in using your credentials. If you have forgotten your login details, you can use the password reset option to regain access.

2. Access your profile: Once you are logged in, navigate to your profile page. This is usually located in the account settings section.

3. Edit your profile: On your profile page, you will find options to edit various aspects of your profile, such as your business name, contact information, and bio. Make the necessary changes and save them.

4. Update product offerings: To update your product offerings, go to the product management section or a similar area on your profile page. Here, you can add new products, remove old ones, or make changes to existing listings. Ensure that you include accurate descriptions, pricing, and any other relevant details for each product.

5. Save changes: After making the desired updates and modifications, remember to save your changes to ensure they are reflected on your profile and product listings.

6. Preview and review: Before finalizing your updates, take a moment to preview your profile and product listings to ensure everything appears as intended. This will help you spot any errors or inconsistencies that need to be corrected.

We encourage you to regularly review and update your profile and product offerings to keep them fresh, accurate, and appealing to potential customers. This will help you maximize your presence on The Custom Bake platform and attract more sales opportunities.